FAQ
I'm new to the flight simulator, is this site for me or only for experienced player?
This site is highly recommended for new players to the flight sim, it can also for experience flight simmers who are looking for a service to plan their flight more easily.
Do I need an account for this site?
Yes and No... You can use this service without an account, but if you want to save progress, chat on the community, or make a purchase from this site, then you'll need an account.
I have an account but I forgot the login credential, what do I do?
Here are some options...
- Use the password reset under login, just remember your email.
- No email
Do I need to pay anything to use this AI service?
No! This site is free for everyone, but you can choose to upgrade your AI flight plan generator service with a subscription.
(See here to learn more about subscription)
Can I use this on real flights?
This site can be used for your real-flight experience, but requires a real-life experience subscription. Once you purchase your subscription, select real-world mode when asking AI to generate a flight plan and summary. Be sure to double-check that the information is valid. We encourage you to create a flight plan manually here, justĀ in case.
I notice there's an incorrect information or a bug, how can I report it?
Create a ticket or email our technicians at AeroPlanAItechsupport@gmail.com... They'll get back to you 24-48 hours.
Where can I contact the dev?
We encourage you to fill out the contact form if you have any questions. You're also welcome to contact us manually (phone call, email, etc.), see in the Contact Us section!
How do I start selling my flight sim add-ons or setups on this site?
Feel free to contact us at AeroPlanAIBusiness@gmail.com or call us at (+1) 775-737-747
What payment method you support when making purchase on this site?
Feel free to use a debit card, PayPal, or a credit card. You're welcome to do split payment when making a purchase.
I don't like a product, can I get refunds?
Yes, as long as you made a request within 24 hours. Please email AeroPlanAIsupport@gmail.com for a refund request or create a ticket.
I'm interested to be to part of team, how to apply?
We're currently hiring more to be part of our team. Feel free to call us at (+1) 775-737-747, and we'll find you a better job position based on your preferences.
